Dispatch

Salary

Base rate: $21.50 per hour

The City offers an array of benefits combined with direct salary/wages in order to establish a total compensation package that supports the City’s goals of attracting, rewarding, and retaining employees who are both representatives of the community and are also able to deliver exceptional services. 

• Employees in full-time positions are eligible for the following benefits:
  • Medical, dental, and vision coverage 
  • Retirement through the Virginia Retirement System (VRS); 
    the City’s contribution is based on a rate determined bi-annually by the VRS Board and employees pay 5% of base pay (pre-tax) towards their VRS benefit
  • Life insurance at no cost to the employee
  • Optional benefits such as 457 deferred compensation,  Roth IRA, flexible spending accounts, etc.
  • Eligibility for parental leave and tuition assistance
  • Paid Time Off
• Employees in hourly and part-time positions may be eligible for benefits depending on the position

Employees of the City of Lynchburg may also be eligible for the Public Service Loan Forgiveness Program for federal student loans

Additional information about City benefits can be found on our website and in the Employment Policies & Procedures

• Process 911 and non-emergency calls for police, fire, EMS, rescue, and public works
• Assess calls by obtaining crucial and pertinent information, frequently from hysterical or irate callers, in order to classify and prioritize problems and to determine and coordinate the appropriate response by emergency personnel and equipment
• Provide necessary Emergency Medical Dispatch instructions to callers experiencing medical crises
• Monitor public safety units and maintain status of each to effectively coordinate response
• Handle and determine dissemination of time-sensitive and confidential information
• Operate various complex communications equipment, such as NCIC, 800 MHz regional radio system, and computer aided dispatch system
• Send, receive, and disseminate messages to and from other agencies and jurisdictions through the Virginia Criminal Information Network (VCIN)
• Execute extensive file searches and updates relative to location history, hazard information and record management data
• Administer appropriate notifications, such as alarm notifications, wrecker service, etc., as requested by public safety responders